Ramly888 Privacy Policy — User Information Protection
Ramly888 takes every user's privacy seriously. This policy clearly explains how we collect, use, store, and protect your personal information when you use our platform.
Last updated: January 2026
Information We Collect
When you register and use ramly888's services, we collect certain categories of information to ensure a secure, seamless, and personalised user experience. This information is collected directly from you or automatically through your use of the platform.
Account Information
During registration, we require your username, email address, password, date of birth, and any other information needed to verify your identity. This information is used to create and manage your account on the platform.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM), we collect information related to your chosen payment method, such as your bank account number (for FPX) or digital wallet details (TNG eWallet). We do not store full credit card numbers in our systems.
Device & Browser Information
We automatically collect technical information such as your IP address, device type, operating system, browser type, and pages visited within the platform. This information is used for security purposes, system monitoring, and improving the overall user experience.
Usage Data
We log usage activity such as login times, markets viewed, bets placed, and interactions with platform features. This data helps us understand usage patterns and continuously improve our services.
How We Use Your Information
Information collected by ramly888 is used for specific, legitimate purposes. We do not use your data for any purposes beyond those stated below without your consent.
- Account management: Registering, verifying, and managing user accounts, including the login process and identity verification.
- Transaction processing: Processing deposits, withdrawals, and all financial transactions in MYR securely.
- Platform security: Detecting suspicious activity, preventing fraud, and protecting user accounts from unauthorised access.
- Customer support: Responding to enquiries, resolving technical issues, and providing support related to your account.
- Service improvement: Analysing usage patterns to improve platform features, speed, and overall usability.
- Legal compliance: Meeting applicable legal and regulatory requirements, including the retention of transaction records.
Cookie Usage & Tracking Technologies
Ramly888 uses cookies and similar tracking technologies to enhance the user experience and maintain the security of your login session. Cookies are small files stored on your device by your web browser as you browse the platform.
Types of Cookies Used
- Session cookies: Used to maintain your login session as you browse the platform. This cookie is deleted when you close your browser.
- Functional cookies: Saves your preferences such as display language and account settings for a more convenient experience in future visits.
- Analytics cookies: Collects data on how users interact with the platform for internal improvement purposes. This data is aggregated and does not identify any individual personally.
You can disable cookies through your browser settings, though this may affect certain features on the ramly888 platform. For the best experience, we recommend keeping cookies enabled while using the platform.
Data Storage & Security Measures
The security of your personal information is ramly888's top priority. We implement a range of technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction.
Technical Safeguards
- All communication between your browser and our servers is protected using SSL/TLS encryption.
- Passwords are stored in cryptographically hashed form and cannot be recovered in their original state.
- Access to user data within our internal systems is restricted and granted only to staff who require it to carry out their duties.
Data Retention Period
Account information is retained for as long as your account remains active or as required for service purposes. Transaction records are kept for the period required under applicable legal and compliance obligations. Once an account is closed and the mandatory retention period has elapsed, data will be deleted or anonymised.
Third-Party Sharing
Ramly888 does not sell or rent users' personal information to any third parties. We only share the information necessary with service providers involved in platform operations — such as payment processors — and only where they are bound by strict confidentiality agreements. Disclosure to authorities is made solely when required by law.
Your Rights as a User & How to Contact Us
As a ramly888 user, you have certain rights regarding your personal information. We respect and facilitate the exercise of these rights.
Right of Access
You have the right to request a copy of the personal information we hold about you. This request can be submitted through the customer support channels within the platform once you are logged into your account.
Right to Rectification
If any information we hold about you is inaccurate or incomplete, you may request a correction through your account settings or by contacting customer support. We will process correction requests within a reasonable timeframe.
Right to Erasure
You may request deletion of your account and personal data, provided there are no legal or contractual obligations requiring us to retain that data. Deletion requests will be processed once all outstanding financial matters have been settled.
Changes to This Policy
Ramly888 reserves the right to update this Privacy Policy from time to time. Users will be notified of any material changes via the platform or their registered email address. The date of the last update will always be displayed at the top of this page. Continued use of the platform after changes are published constitutes acceptance of the updated policy.
Contact Us
For any questions, concerns, or requests related to privacy and data protection, please reach out to the ramly888 support team by email at [email protected] or through the live support channels available when you are logged into your account. We are committed to responding to all privacy enquiries within a reasonable timeframe. You may also refer to FAQ page us for more information, or check Terms & Conditions for a full overview of platform rules.